Second, a feature-rich solution

The only marketplace solution dedicated to sell services online. Second is the best of breed technology with which you will always be a step ahead.

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Dedicated features to launch a high-performance service marketplace fast

E-commerce of services will be based on the marketplace model

Second is ultra specialized in selling services online, which is the ideal solution to launch a service marketplace. It has been long sought to sell services with traditional e-commerce solutions, Second has untangled the differences in user experience to provide a rich and tailored solution. Its technological complexity covers 90% of your needs. Cocolabs takes care of the remaining 10%.

+1700

features dedicated to the e-commerce of services

15000

hours of R&D dedicated to the Second technology

1000

worldwide deployments of the Second solution

User Management

Calendars and yield management

Geolocation

Listings

Search engine

Dashboards

Business models

User Management

Askers

These are the clients, those who are looking for a service. They can be third parties or your employees in an e-procurement platform.

Administrator

This is you! The creator of the platform who monitors and manages transactions between askers and offerors.

Offerors

Offerors are those who offer their services on the platform, such as third parties who sell their services on it, your own providers, your teams or your different business units.

Profile management

As platform administrator, you can access the profile of all users.

Frictionless KYB/KYC

Fully integrated KYC/KYB verification processes.

Natural and legal persons

With Second you can onboard these two types of users.

Privacy protection and GDPR

Our platforms allow you to be GDPR compliant.

Calendars and yield management

Availability management

Calendar management and calendar synchronization.

Yield management

Dynamic pricing based on demand.

Time zone management

Management of time zone differences and changes.

Time units

Second manages multiple time units: night, day, hour and even minute.

Geolocation

Service coverage

Determine the coverage area of a service.

Geofencing

Establish the geographical area in which your platform operates.

Obfuscation

Disclose the location of the service only after it is booked.

Travel costs

Calculate travel costs through the platform.

Listings

Offeror onboarding

Directly on the platform or through a third party application.

Media management

Rich listings:: images, text, videos, pdf.

Reviews

Providers are evaluated after the service is rendered.

Verification and moderation

You can verify and certify the identity of your users and your offerors' competencies.

Search engine

Coco Search

A powerful search algorithm.

Search by day or hour

Search for available providers during the dates and times which interest you.

Search by category

Search can be carried out by category and subcategory to help your users find the best services.

Search by location

Find the right providers in the right places.

Dashboards

Admin dashboard

Track your platform's main KPIs and manage your users.

Vendor middle-office

A dedicated dashboard to define their service offering and develop it, answer information demands and bookings, and monitor their activity.

Client dashboard

Manage their bookings, completed payments and check their messaging inbox.

Business models

Commission-based model

A fixed or variable commission is collected on every transaction.

Subscription-based model

The buyer, seller or both, need to subscribe to access bookings.

Non-transactional model

Monetary transactions between users are completed outside the platform.

Hybrid model

Combine different business models.

Multiple other features

Second has more than 1700 features... We can't mention them all!

Mobile platforms

The Second solution is fully responsive and adapts to any type of device.

SEO Friendly

Second adopts the latest SEO best practices to ensure your platform ranks at the top of the search engine results.

Messaging

Second has an integrated messaging system for both you and your users.

Launch your service marketplace

Become a major player in the platform ecosystem by launching your service marketplace.

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